About Us
A first-class concierge service entity built on strong customer service experience is aninnovative way to exceed the customer needs and maintain a strong customer base.
Looking for a way to live a life where you enjoy the things You want to do, live the life you want to live, and not have to worry? At Shandrea’s Customized Services “We Make Life Easy” for our clients by designing and optimizing their customer experiences by tapping into our years of skills and expertise gained locally and internationally. We are a Luxury Concierge and Lifestyle Management Company in Jamaica that not only provides uncompromised and ethical service experience to our clients but also holds a strong reputation of trust while partnering with highly skilled and reputable companies to deliver customer-centered – results to our clients. Whether our clients are based in Jamaica or based internationally we can handle all your local requests.
About the Owners
Andrea and Shaniel live and breathe service excellently. Their effervescent personalities and their love of making others happy provided the platform which gave birth to Jamaica’s premiere Concierge Company- Shandrea’s Customized Services. With a nac for delivering excellent service and creating lasting memories for their clients both ladies have delivered to hundreds of local and international clients from movie stars to business men and women as well as hard working professionals who understand and enjoy quality bespoke service.
Both ladies come with a vast array of knowledge and hands-on expertise in all major divisions of the service sector; they are internationally trained Butlers, have served as Concierge service providers, Front office agents, Tour / Excursion agents and guide, Marketing, Sales and Reservations agents to name a few. They are both exposed to Food and Beverage Operations, Rooms Division Operations, Facilities Management, Revenue Operations and some aspects of Landscaping and Minor Engineering.
Holding degrees in Human Resources, Marketing, Education and Training along with their professional experience created a perfect environment to infuse personality, processes and people thereby forming this unique offering to the Jamaican market, Diaspora, International investors to the local market as well as Tourists.
How can a personal concierge help me?
At Shandrea’s we simplify your busy life. With our trusted and capable team, you get more done with the advantages of having your most precious commodity —– time—- to focus on the things important to you.
Our Clients
Modern men and women know that time is their most precious resource. Busy professionals: who are always on the go, understand the importance of time. The diaspora: individuals and families who live abroad who require reliable and trustworthy professionals to conduct transactions on their behalf.
Home rental and small villa owners: who require property management services Corporate entities: who require services that benefit employees.
Vision
To be the leading Concierge Company in the Caribbean, positively impacting the lives of our clients, ambassadors, and communities; by superseding expectations through pristine service, professionalism, and trained staff that are friendly and courteous.
Mission
Our mission is to be a company that is connected, through people, processes, and global collaboration, impacting social, environmental, and economical sustainability.
Request Concierge Service
Our concierge services offer unparalleled customer support for every request.